Privacy Policy Website and Apps

1. Name and address of the person responsible

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection provisions is:

Seller Solutions GmbH
Konstanzerstr. 6

8280 Kreuzlingen

CH

Email: info (at) reviewsfor.me

Websites (hereinafter collectively referred to as “Website”):

www.ReviewsFor.me

 2. Name and address of data protection officer

The data protection officer of the responsible party is:
Seller Solutions GmbH
Konstanzerstr. 6

8280 Kreuzlingen

CH

Email: info (at) reviewsfor.me

3. General information on data processing

3.1  Scope of processing of personal data

This privacy policy applies to all software applications and websites of Seller Solutions GmbH (see 1. above, hereinafter referred to as the “website”). We generally only collect and use our users’ personal data to the extent that this is necessary to provide apps, a functional website and to provide our content and services, in particular our contractual obligations to users, or to the extent that we pursue our legitimate interests, e.g. with regard to optimizing any advertising that may be displayed to you. Our users’ personal data is generally only collected and used with the user’s consent. An exception applies in cases where prior consent cannot be obtained for actual reasons or where the processing of data without consent is permitted by law, in particular if we act as a processor for users or third parties.

3.2  Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose for which they were stored no longer applies. Data may also be stored if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned provisions expires, unless further storage of the data is necessary for the conclusion or fulfillment of a contract.

4. Use and provision of the website and creation of log files

4.1  Description and scope of data processing

We provide Seller Solutions GmbH applications as applications (apps) that you can use via a website.

4.1.1  Description and scope of data processing when using the website and creating log files

Each time our website is accessed, our system automatically records data and information from the computer system of the accessing computer.

The following data is collected:

Information about the browser type and version used

The user’s operating system

The user’s IP address

Date and time of access

Websites from which the user’s system accesses our website

Websites accessed by the user’s system via our website

4.2  Legal basis for data processing

The legal basis for the processing of data is the user’s consent.

We have a legitimate interest in temporarily storing data in order to optimize the website displayed to you.

4.3  Purpose of data processing

The temporary storage of the above data, in particular the IP address, by the system is necessary to enable the website to be delivered to the user’s computer and for error analysis. For this purpose, the above data, in particular the IP address, must be stored for the duration of the session.

The temporary storage of the IP address by the system is also necessary when using the apps in order to enable data to be delivered from and to the user’s device and to enable error analysis. For this purpose, the user’s IP address must remain stored.

The storage and transmission of your data to and from our servers, from and to your apps and from and to third-party apps is necessary so that we can make your data available to you in your other apps and other devices, or so that we can make your data available in third-party apps. We only do the latter with your consent or, for basic functions, to fulfill the contract with you or, if applicable, as a processor of the third party, only on their instructions.

The analysis cookies are used to improve the quality of our apps and their content. The analysis cookies tell us how the app is used and enable us to continually optimize our offering. We also find out which advertising might be relevant to you and can therefore show you the most relevant advertising possible.

The data analysis for advertising purposes of your data is carried out for the purpose of improving the quality of the advertising shown to you. Through the data analysis, we learn what needs you might have and which advertising might therefore be relevant to you, and can thus show you advertising that is as relevant to you as possible.

Our legitimate interest in processing your personal data also lies in these purposes and, where necessary, we will obtain your consent to process the data.

4.4 Duration of storage, possibility of objection and removal

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of data collected to provide the website and to connect to our server, this is the case after 30 days.

This is the case for the data collected during the registration process to fulfill a contract or to carry out pre-contractual measures if the data is no longer required for the execution of the contract.

The collection of data for the provision of the website and the apps and the storage of data in log files is essential for the operation of the website and the apps. You therefore have no option to object to this.

Even after the contract has been concluded, it may be necessary to store the contractual partner’s personal data in order to comply with contractual or legal obligations. This applies in particular to the data that we have transferred to our servers with your consent in order to make it available to you or third parties for use in the same or other Seller Solutions GmbH apps, depending on your consent. Unless there are other contractual and legal obligations, we will delete your data as soon as you terminate your membership with Seller Solutions GmbH.

Cookies are stored on the user’s device and transmitted from there to our servers. Therefore, you as the user have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your app. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our apps, it may no longer be possible to fully use all of the app’s functions.

5. Registration

5.1 Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. Your consent is obtained for the processing of the data during registration and reference is made to this privacy policy. The data is not passed on to third parties. The following data is collected during the registration process:

(1) Name

(2) Postal address

(3) Email address

(4) Company name)

(5) Tax number

At the time of registration, the following data is also stored:

(1) The user’s IP address

(2) Date and time of registration

As part of the registration process, the user’s consent to process this data is obtained.

Furthermore, during registration a unique Seller Solutions GmbH ID (identification number) is generated, which is only assigned to one user.

5.2 Purpose of data processing

Registration of the user is necessary to fulfill a contract with the user or to carry out pre-contractual measures.

The creation of the Seller Solutions GmbH ID is necessary in order to assign other Seller Solutions GmbH apps that you use to you and, if necessary, to assign your data to you. This is the only way we can fully provide you with the functionality of the Seller Solutions GmbH apps and thus fulfill our contractual obligations to you.

5.3  Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for the data collected during the registration process to fulfill a contract or to carry out pre-contractual measures if the data is no longer required to carry out the contract. Even after the contract has been concluded, it may be necessary to store the contractual partner’s personal data in order to comply with contractual or legal obligations. Unless there are other contractual and legal obligations, we will delete your data as soon as you terminate your membership with Seller Solutions GmbH.

5.4  Possibility of objection and removal

As a user, you have the option to cancel your registration at any time, subject to a period of notice if necessary. You can have the data stored about you changed at any time. The user can use the functionality provided in the app for this purpose. The General Terms and Conditions regulate further details.

If the data is required to fulfil a contract or to carry out pre-contractual measures, early deletion of the data is only possible if contractual or legal obligations do not prevent deletion.

Once your registration has been deleted, you may no longer be able to use the apps or may no longer be able to use them fully.

6. Contact form, email contact and chat

6.1  Description and scope of data processing

Our apps and our website contain contact forms and chat options that can be used to contact us electronically. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. This data is:

(1) Name

(2) Telephone

(3) Email

(4) Message

At the time the message is sent, the following data is also stored:

(1) User’s IP address

(2) Date of message

Your consent will be obtained for the processing of the data during the sending process and reference will be made to this data protection declaration.

Alternatively, you can contact us using the email address provided or via chat. In this case, the user’s personal data transmitted with the email or chat message will be stored.

In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the communication.

6.4  Purpose of data processing

The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also represents the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

6.5  Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email or chat, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

6.5 Possibility of objection and removal

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, communication cannot be continued. The revocation of consent and the objection to storage can be made via the contact form, by email or by letter.

In this case, all personal data stored during the contact process will be deleted.

7. Use of cookies

7.1  Description and scope of data processing

Our apps and our websites use cookies. Cookies are text files that are stored in the app or by the app on the user’s device or in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses an app or website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that enables the device or browser to be uniquely identified when the app or website is accessed again.

We use cookies to make our apps and our website more user-friendly (technically necessary cookies). Some elements of our website require that the browser accessing the website can be identified even after a page change.

The following data is stored and transmitted in the cookies:

Session IDs

7.2  Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of apps and websites for users. Some functions of our apps and website cannot be offered without the use of cookies. For these, it is necessary that the device or browser is recognized even after changing apps or pages.

The user data collected through technically necessary cookies are not used to create user profiles.

Our legitimate interest in processing personal data also lies in these purposes.

7.3  Duration of storage, possibility of objection and removal

Cookies are stored on the user’s device and transmitted from there to our servers. Therefore, as a user, you have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings on your device. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our apps or our website, it may no longer be possible to fully use all functions of the apps or website.

8. Analysis with Google Analytics

8.1 Description and scope of data processing

Our website and our apps use the web analysis tool Google Analytics from Google Inc. (“Google”). The responsible party is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. We use the so-called “_anonymizeIp()” script, which ensures that your IP address is immediately anonymized by Google (after geo-localization has been carried out). In addition, we have concluded a data processing agreement with Google.

Google Analytics may store:

– Visit the website

– Your location

– IP address

The data may be transmitted to the processor Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland in accordance with Art. 28 GDPR, to Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA or to Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

In order to ensure an appropriate level of data protection with Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, we have concluded EU standard contractual clauses. It cannot be ruled out that US government agencies will access this data, against which you may not be able to take legal action.

8.2 Legal basis for the processing of personal data (data processing)

The legal basis for processing the data is Art. 6 (1) (a) GDPR if the user has given their consent. The legal basis for transferring data to the USA is Art. 49 (1) (a) GDPR if the user has given their consent.

8.3 Purpose of data processing

Google will use the information specified in section 9.1 to evaluate your use of the website, to compile reports on website activity for website operators (as we use the so-called “_anonymizeIp()” script, pseudonymous) and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law, or if third parties process this data on Google’s behalf. Google will not associate your IP address with any other data held by Google.

8.4 Duration of storage, possibility of objection and removal

Google deletes the data we send and linked to cookies after two months, but no later than the end of the following month.

You can prevent the installation of cookies by setting your browser accordingly; however, we would like to point out that in this case you may not be able to use all functions of the Heilmann Software apps and website to their full extent. Google also offers so-called deactivation tools for some Internet browsers that you can use to prevent the recording and analysis of your user behavior. You can find more information and download options for these tools here:  http://tools.google.com/dlpage/gaoptout?hl=de

The Google Analytics privacy policy and further information can be found at https://marketingplatform.google.com/about/analytics/terms/de/ and at  https://policies.google.com/?hl=de .

9. Newsletter tracking

9.1 Description and scope of data processing

To improve the user experience, we determine which user opened the newsletter and whether a link in the newsletter was clicked and, accordingly, which linked website was visited (so-called newsletter tracking).

9.2 Legal basis for the processing of personal data (data processing)

The legal basis for the processing of data is Art. 6 (1) (a) GDPR if the user has given his consent.

9.3 Purpose of data processing

Newsletter tracking enables us to evaluate whether the newsletters are of interest to you and thus continuously improve the user experience.

9.4 Duration of storage, possibility of objection and removal

The data will be deleted as soon as it is no longer required for our evaluation purposes, but no later than after 180 days.

You also have the option to object to the use of personal data for newsletter tracking at any time.

10. Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

10.1 Right to information

You can request confirmation from the controller as to whether personal data concerning you are being processed by us.

If such processing takes place, you can request the following information from the controller:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data being processed;

(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

(4) the planned duration for which the personal data concerning you will be stored or, if specific information is not possible, the criteria for determining that period;

(5) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

(6) the existence of a right to lodge a complaint with a supervisory authority;

(7) all available information as to their origin, where the personal data are not collected from the data subject;

(8) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you will be transferred to a third country or to an international organization. In this context, you can request to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.

10.2 Right to rectification

You have the right to request rectification and/or completion from the controller if the personal data concerning you that are processed are incorrect or incomplete. The controller must carry out the rectification immediately.

10.3 Right to restriction of processing

You can request the restriction of the processing of personal data concerning you under the following conditions:

(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of the use of the personal data instead;

(3) the controller no longer needs the personal data for the purposes of the processing, but you require them to assert, exercise or defend legal claims, or

(4) if you have objected to processing pursuant to Art. 21 (1) GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, these data may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above-mentioned requirements, you will be informed by the controller before the restriction is lifted.

10.4 Right to erasure

10.4.1 Obligation to delete

You may request that the controller delete the personal data concerning you immediately and the controller is obliged to delete this data immediately if one of the following reasons applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You withdraw your consent on which the processing is based according to Art. 6 (1) (a) or Art. 9 (2) (a) GDPR, and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Art. 21 Para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 Para. 2 GDPR.

(4) The personal data concerning you have been processed unlawfully.

(5) The erasure of personal data concerning you is necessary to fulfil a legal obligation under Union or Member State law to which the controller is subject.

(6) The personal data concerning you were collected in relation to information society services offered in accordance with Art. 8 (1) GDPR.

10.4.2 Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase them pursuant to Art. 17 Para. 1 GDPR, the controller shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, to inform data controllers which process the personal data that you, as the data subject, have requested the erasure by them of all links to these personal data or of copies or replications of these personal data.

10.4.3 Exceptions

The right to erasure does not exist if processing is necessary

(1) to exercise the right to freedom of expression and information;

(2) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of ​​public health pursuant to Art. 9 (2)(h) and (i) and Art. 9 (3) GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the right referred to in point 9.4.1 is likely to make the achievement of the objectives of this processing impossible or seriously compromises it, or

(5) to assert, exercise or defend legal claims.

10.5 Right to information

If you have asserted your right to rectification, erasure or restriction of processing vis-à-vis the controller, this controller is obliged to inform all recipients to whom the personal data concerning you were disclosed of said rectification, erasure or restriction of processing, unless doing so should prove impossible or involve disproportionate expenditure.

You have the right to be informed by the controller about these recipients.

10.6 Right to data portability

You have the right to receive the personal data concerning you that you have made available to the controller in a structured, common and machine-readable format. In addition, you have the right to transmit these data to another controller without hindrance from the controller to whom the personal data were made available, provided that

(1) the processing is based on consent pursuant to Art. 6 (1)(a) GDPR or Art. 9 (2)(a) GDPR or on a contract pursuant to Art. 6 (1)(b) GDPR and

(2) the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

10.7 Right of objection

You have the right to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6 (1) (e) or (f) GDPR, for reasons related to your particular situation; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

In connection with the use of information society services, you have the option of exercising your right of objection by means of automated procedures that use technical specifications, regardless of Directive 2002/58/EC.

10.8 Right to revoke the declaration of consent under data protection law

You have the right to revoke your consent to data protection at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

10.9 Automated decision-making in individual cases, including profiling

You have the right not to be subjected to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the controller,

(2) is permitted by Union or Member State law to which the controller is subject and which contains appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, or

(3) with your express consent.

However, these decisions must not be based on special categories of personal data pursuant to Art. 9 (1) GDPR, unless Art. 9 (2)(a) or (g) GDPR applies and appropriate measures to protect your rights and freedoms as well as your legitimate interests have been taken.

In the cases referred to in (1) and (3), the controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

10.10 Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority with which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

Version: May 2024